Closed recommendation

 - A recommendation is closed when one of the following situations applies- (1 ) OIG formally notifies the action office that satisfactory evidence of final action (i.e., information provided by the action office that confirms or attests to implementation) on an OIG recommendation has been accepted. The closing of a recommendation from an OIG report does not relieve the responsible manager of the obligation to report to OIG any changed circumstances substantially affecting the problem areas addressed in the recommendation or report and the effectiveness of agreed actions to correct these problems; (2) OIG acknowledges to the action office that an alternative course of action to the action proposed in the recommendation will satisfy the intent of the recommendation, and satisfactory evidence showing that the alternative action has been completed is provided to OIG; (3) OIG agrees partial implementation is acceptable and has been completed, or that noncompliance is acceptable; (4) Department management has agreed with the recommendation and implementation has been completed, or a negative decision has been reached through impasse procedures; and (5) OIG acknowledges to the action office that a major milestone has been achieved or a significant amount of the action necessary to implement the recommendation has been taken.

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