Emotional intelligence

Emotional Intelligence

Emotional intelligence (pronunciation: /ɪˈmoʊʃ(ə)n(ə)l ɪnˈtelɪdʒəns/) is the ability to understand, use, and manage our own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict.

Etymology

The term "Emotional Intelligence" was first coined by psychologists Peter Salovey and John D. Mayer in 1990. The concept was later popularized by Daniel Goleman in his 1995 book, "Emotional Intelligence: Why It Can Matter More Than IQ".

Definition

Emotional intelligence involves four main components:

1. Self-awareness: Recognizing one's own emotions and how they affect thoughts and behavior.
2. Self-management: Controlling impulsive feelings and behaviors, managing emotions in healthy ways, taking initiative, following through on commitments, and adapting to changing circumstances.
3. Social awareness: Understanding the emotions, needs, and concerns of others, picking up on emotional cues, feeling comfortable socially, and recognizing the power dynamics in a group or organization.
4. Relationship management: Developing and maintaining good relationships, communicating clearly, inspiring and influencing others, working well in a team, and managing conflict.

Related Terms

• Emotional literacy: The ability to recognize, understand and appropriately express our emotions.
• Emotional regulation: The ability to manage stress, control impulses, and motivate oneself.
• Empathy: The ability to understand and share the feelings of others.
• Social skills: The skills we use to communicate and interact with each other.

See Also

• Emotional quotient
• Interpersonal intelligence
• Intrapersonal intelligence
• Social intelligence

External links

• Medical encyclopedia article on Emotional intelligence
• Wikipedia's article - Emotional intelligence

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