Communication skills
Communication Skills
Communication skills (/kəˌmjuːnɪˈkeɪʃən skɪlz/) are the abilities used when giving and receiving different kinds of information. Some examples include communicating ideas, feelings or what’s happening around you. Communication skills involve listening, speaking, observing and empathizing. It is also helpful to understand the differences in how to communicate through face-to-face interactions, phone conversations and digital communications, like email and social media.
Etymology
The term communication originates from the Latin word "communicare", which means to share. The term skills comes from the Old Norse word "skil", which means discernment or knowledge.
Types of Communication Skills
- Verbal Communication: This involves listening to and understanding the words someone is saying, and responding in a way that can be clearly understood.
- Non-Verbal Communication: This involves understanding and interpreting body language, facial expressions, and posture.
- Written Communication: This involves writing clearly and concisely, with proper grammar and punctuation.
- Visual Communication: This involves understanding visual aids like graphs, charts, maps, images, and video.
Related Terms
- Active Listening: This is a communication skill that involves fully focusing on, understanding, and responding to a speaker.
- Interpersonal Skills: These are the skills we use every day to communicate and interact with other people, both individually and in groups.
- Public Speaking: This is a specific type of communication skill that involves speaking to a group of people in a structured, deliberate manner intended to inform, influence, or entertain the listeners.
- Emotional Intelligence: This is the ability to recognize, understand, and manage our own emotions and the emotions of others.
See Also
External links
- Medical encyclopedia article on Communication skills
- Wikipedia's article - Communication skills
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