Conciliation
Conciliation (pronunciation: /ˌkɒnsɪliˈeɪʃən/) is a process in medicine and healthcare that involves resolving disputes or disagreements between parties, often between a patient and a healthcare provider. The term is derived from the Latin conciliare, meaning "to bring together" or "to unite".
Definition
Conciliation in the medical context refers to a voluntary, confidential, and structured process where a neutral third party, known as a conciliator, helps the disputing parties to reach a mutually acceptable solution. The conciliator does not make a decision but facilitates communication between the parties to promote reconciliation, settlement, or understanding.
Process
The conciliation process typically involves the following steps:
- Initial contact: The conciliator makes initial contact with the parties involved in the dispute.
- Information gathering: The conciliator gathers information about the dispute from both parties.
- Meeting: The conciliator arranges a meeting between the parties to discuss the dispute.
- Resolution: The conciliator helps the parties to reach a mutually acceptable resolution.
Related Terms
- Mediation: A similar process to conciliation, but the mediator may propose a solution to the dispute.
- Arbitration: A process where a neutral third party makes a binding decision on the dispute.
- Negotiation: A process where the parties involved in the dispute communicate directly to resolve their issues.
See Also
External links
- Medical encyclopedia article on Conciliation
- Wikipedia's article - Conciliation
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